Transforming Young Lives Through Expert Care

Professional Residential Care & Support Services

Mindset Children's Home is a small, specialist residential children's home in Leicestershire, registering with Ofsted to care for up to two children aged 5–17 who have experienced trauma and display emotional and behavioural difficulties. Our therapeutic, relationship-based approach combines trauma-informed care, education and life-skills development to build safety, stability and brighter futures.

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Mindset Children’s Home, Charmwood House is progressing its Ofsted registration under the Children’s Homes (England) Regulations 2015. We are open to placement enquiries and early commissioner discussions.
02
Registered places — small, specialist, individualised care
05–17
Age range we are registering to support
24/07
Awake, professional care and supervision
Ofsted
Registering under the Children’s Homes (England) Regulations 2015

About Mindset Children’s Home (Charmwood House)

Our Mission

At Mindset Children’s Home, we believe every young person deserves the opportunity to thrive, regardless of their past experiences or current challenges. We are registering with Ofsted to provide exceptional residential care for up to two children and young people aged 5–17 who have experienced trauma and display emotional and behavioural difficulties, in a small, nurturing, family-style home in Leicestershire.

Our Core Values

  • Respect: Every young person is valued and treated with dignity
  • Empowerment: Building confidence and self-belief through achievement
  • Excellence: Delivering safe, high-quality, child-centred care
  • Therapeutic practice: Relationship-based, trauma-informed approaches at the heart of daily life
  • Collaboration: Working in partnership with families, placing authorities and professionals
Learn More About Us
Supportive care environment

Our Expert Approach

Our practice is grounded in Empathic Behaviour Management (EBM), PACE (playfulness, acceptance, curiosity and empathy) and DDP-informed approaches, supported by individual Positive Behaviour Support (PBS) plans and consultation with clinical psychologists. We see behaviour as communication and respond with connection before correction.

Individualised Care Plans

Each young person receives a bespoke care plan that addresses their unique emotional, educational, and behavioural needs. Our comprehensive assessments ensure every aspect of their development is supported with measurable goals.

Therapeutic, Relationship-Based Care

Our practice combines EBM, PACE and DDP-informed approaches with individual Positive Behaviour Support (PBS) plans. We respond to behaviour as communication, using connection before correction, supported by clinical psychology consultation.

Pathway to Independence

Our structured framework prepares young people for successful adulthood by systematically building essential life skills, confidence, and autonomy through practical, real-world experiences and supported practice.

Collaborative Partnerships

We maintain close working relationships with families, schools, social services, and allied professionals to ensure holistic, coordinated care that supports long-term success and sustainable outcomes.

Trauma-Informed Care

Our staff are trained to recognise and respond to the impact of trauma, creating safe, predictable environments that promote recovery, emotional regulation and resilience. Physical intervention (PMVA) is always a last resort, used only to prevent harm.

Continuous Monitoring & Review

We regularly review and adjust our approaches based on outcomes data and young person feedback, ensuring each individual receives the most effective interventions and support for their continued growth.

Comprehensive Care Services

We provide integrated, holistic services designed to support every aspect of a young person's development, well-being, and future success. Our multidisciplinary approach ensures comprehensive care that addresses all needs.

Residential Care

Safe, structured, and supportive living environments with 24/7 professional care. Our home provides stability while maintaining a family-like atmosphere that promotes healthy relationships and personal growth.

Therapeutic Interventions

Access to specialized counselling, therapy, and emotional support services. Our qualified therapists work with young people to process trauma, develop coping strategies, and build emotional resilience.

Educational Support

Individualized learning programs aligned with schools and external educational providers. We ensure educational continuity and help young people achieve their academic potential through personalized support.

Life Skills & Independence

Comprehensive programs developing practical life skills, financial literacy, career readiness, and independence preparation. We equip young people with tools for successful adult living.

Health & Wellbeing

Holistic health support including physical health monitoring, mental health services, and promoting healthy lifestyle choices. We coordinate with healthcare professionals to ensure comprehensive care.

Creative & Recreational

Engaging programs in arts, sports, music, and community activities that build confidence, discover talents, and provide positive outlets for self-expression and social connection.

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Our Expert Team

Our multidisciplinary team brings together qualified professionals with extensive experience in residential care, child development, and behavioural support. Every team member is committed to creating positive, measurable outcomes for the young people in our care.

Arnold Chiy

Registered Manager

Arnold holds an MSc in Management & Leadership and the TQUK Level 5 Diploma in Leadership & Management for Residential Childcare. He leads day-to-day care, safeguarding and regulatory compliance.

Steven Steele

Responsible Individual

Steven provides senior governance and oversight, bringing extensive leadership experience across residential and secure children’s services, ensuring robust regulatory and safeguarding standards.

Residential Care Team

Qualified Residential Care Staff

A qualified, trained staff team provides 24/7 awake care, delivering individual behaviour-support plans and nurturing, consistent relationships to support each child’s safety and growth.

Education & Therapeutic Partners

Education Support & Clinical Partners

We work closely with schools, virtual schools and alternative providers alongside clinical and counselling psychologists to ensure continuity of learning and trauma-informed therapeutic consultation.

Meet Our Team

Why Commissioners Choose Mindset

Local authorities, commissioners, and professionals trust us to deliver exceptional, measurable outcomes for young people with complex needs. Here's why we're the preferred partner for challenging placements.

Expert Qualified Team

Our qualified, experienced staff are trained in the latest evidence-based approaches to managing challenging behaviour, trauma-informed care, and positive behaviour support frameworks.

Measurable Outcomes

Every aspect of our care is tailored to each young person's unique strengths, needs, and aspirations. We focus on what matters most to them and their future goals with clear outcome measures.

Small, Specialist Model

A single home for up to two children means high staff-to-child ratios, individualised care and genuine relationship-based practice — well suited to complex, hard-to-place young people.

Reliable & Responsive

Flexible care provision with rapid response to placement needs and changes in circumstances. We're available when you need us most, with comprehensive 24/7 support and crisis intervention.

Inspection-Ready Governance

A complete, aligned documentation set — Statement of Purpose, Regulation 46 location assessment and Business Continuity Plan — mapped to the Children’s Homes (England) Regulations 2015.

Value for Investment

Transparent pricing with comprehensive packages that deliver excellent value. Our preventative approach reduces the need for crisis interventions and costly emergency placements.

Our Commitment to Commissioners

As we register with Ofsted, our promise is simple: safe, stable, child-centred care; honest, timely communication; and full regulatory compliance from the first day a child arrives. We would welcome the opportunity to share our Statement of Purpose and governance documentation with you.

Mindset Children’s Home (Charmwood House)
Registering with Ofsted — Leicestershire

Ready to Make a Difference?

Partner with us to provide exceptional care that transforms young lives. Contact us today to discuss how we can support the young people in your care.

Phone:
+44 1157 860 399
Email:
info@mindsetchildrenshome.co.uk
Address:
45 Wighay Road, Linby, Nottingham, NG15 8JL United Kingdom
Office Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Emergency: 24/7 Available
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